ORDERING


  • No minimums on quantities.
  • All orders are considered firm order at the time of placement and cannot be changed. You must place a new order for any additional items.
  • Payments are processed when the order is placed online.
  • Most orders are shipped within 1-2 business days Monday-Friday.
  • Any order cancelled is subject to 20% re-stocking fee even if the order is not shipped. Shipped orders cannot be cancelled.
  • Orders can be placed for In-Stock items only. You can setup Notification online in your account to be notified when an item is available in stock. However if you want to place an order for an item that is out of stock you can email us at [email protected].
  • Order details including the status of the order, shipping and  tracking information is available in your account under - My Account.
  • International Orders are subject to Customs Duty and clearance Fees and are billed directly to the customer by the carrier. It is the responsibility of the importer to pay these charges.
  • Promotions/Coupons when offered have Restrictions. Please review the Coupon details when applying it to your order. MONAG reserves the right to cancel promotions.
    • The *Coupon Code valentine gives 10% discount on purchases of $150 or more to wholesale customers and is valid till Feb 8, 2019. The Code can be applied to ALL items. All Sales are FINAL when using this discount Code; Applies to in-stock items only; Does not apply to back orders, existing orders or previous orders and cannot be back dated; Cannot be combined with any other offer, custom orders, printing or other special orders;One per Customer; No Cash Value; MONAG reserves the right to cancel the Coupon Code. Please no exceptions for the Coupon Code
  • If any questions please reach us at [email protected] or call us!